1. In case the boarding station is changed within 24 hours of departure of train, no refund shall be permissible in normal circumstance; however, in exceptional circumstances like cancellation of train, non-attachment of coach, late running of train by more than three hours, normal refund rules shall be applicable.
2. In case a passenger has changed the boarding station, he/she will lose all the rights to board the train from the original boarding station. If found travelling without any proper authority to travel, passenger will have to pay fare with penalty between original boarding station to changed boarding station.
3. Boarding station change is not allowed if ticket is seized.
4. Boarding station change is not allowed for the PNRs with VIKALP option.
5. Online boarding station change is not allowed for I-Ticket.
6. Boarding station change is not allowed for current booking ticket.
7. If boarding station has been changed at the time of booking, then passengers can change boarding station one more time from “Booked Ticket History” section.
How to change boarding point
Change Boarding Point after ticket booking
1. Login by entering your User name and Password.
2. Go to MY ACCOUNT >My Transactions >Booked Ticket History.
3. Select the ticket for which you want to change the Boarding Station and select the Change Boarding Point button.
4. A pop up window will appears with the list of stations between the selected train route, choose your desired boarding point.
5. On selecting the station system will ask for confirmation, click “OK” to change the boarding point of your ticket.
6. Success alert message will appears if boarding station is changed successfully.
7. Corresponding message regarding updation of boarding point will sent on mobile number provided during booking.
Boarding point of e-ticket booked online can be changed:
1. Login by entering your User name and Password.
2. Provide your desired “From – To” station, “Date of Journey” and “Class” of travel. Further click on Find train button to get the train list.
3. Select the train from the train lists and click the Book Now button.
4. On the Passenger input page select the Change Boarding Station option.
5. A pop up window will appears with the list of stations between the selected train route, choose your desired boarding point.
6. After selecting the station updated Boarding station can be seen on the right side ticket window.
6. After selecting the station updated Boarding station can be seen on the right side ticket window.
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